Privacy Policy

Your privacy matters to us. This policy explains how RIVBOS® collects, uses, and protects information on this website.

Last Updated: January 1, 2026

This Privacy Policy describes how RIVBOS USA ("RIVBOS®," "we," "us," or "our") collects, uses, discloses, and protects information obtained through our official brand showcase website located at https://rivbosusa.com/ (the "Website").

Please read this Privacy Policy carefully. By using the Website, you agree to the data practices described in this policy. If you do not agree, please discontinue use of the Website.

Important Notice: This Website is a brand showcase and informational platform only. We do not operate an online store, process payments, or handle product transactions directly. Products featured on this Website are sold by independent third-party retailers. We do not collect credit card or payment information.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you use our Website, including when you:

  • Submit the Contact Form: We collect your full name, email address, subject category, and the content of your message.
  • Send us an email: We collect your email address and any personal information included in your correspondence.

1.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically through standard web technologies:

  • Log Data: Your browser's internet protocol (IP) address, browser type and version, pages visited, time and date of visit, time spent on each page, referring website address, and other diagnostic data.
  • Device Information: Information about the device you use to access our Website, including hardware model, operating system, and browser type.
  • Analytics Data: We may use third-party analytics services (such as Google Analytics) to understand how visitors interact with our Website. This service may collect information sent by your browser as part of a web page request.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Website. Cookies are small data files stored on your device. We use the following types of cookies:

  • Strictly Necessary Cookies: Required for the Website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use our Website by collecting and reporting information anonymously.
  • Preference Cookies: Allow the Website to remember choices you make (such as your language preference) to provide a more personalized experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Website may not function as intended. Most browsers allow you to control cookies through their settings preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, questions, and messages submitted through our contact form
  • To provide, operate, and maintain the Website
  • To monitor and analyze usage patterns and trends to improve the Website's performance and user experience
  • To detect, prevent, and address technical issues, fraud, or security problems
  • To comply with applicable laws, regulations, and legal obligations
  • To protect our rights, property, and the safety of our users and the public

We will not use your personal information for direct marketing purposes without your explicit prior consent.

3. How We Share Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties except in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website (such as web hosting, analytics, and email services). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Third-Party Links

Our Website contains links to third-party websites, including links to retail product pages where RIVBOS® products may be purchased. These third-party sites have their own privacy policies, and we do not accept any responsibility or liability for their policies or data practices.

We encourage you to review the privacy policy of any third-party website you visit before providing any personal information. The inclusion of a link to a third-party website does not imply our endorsement of that website or its practices.

5. Children's Privacy (COPPA Compliance)

RIVBOS® products are designed for use by children, but this Website itself is directed at parents, guardians, and adult consumers — not at children under the age of 13.

We do not knowingly collect personally identifiable information from children under 13 years of age without verifiable parental consent. If you are under 13 years of age, please do not submit any personal information through this Website.

If you are a parent or guardian and you believe that your child under 13 has provided personal information to us without your consent, please contact us immediately at [email protected]. We will promptly review and delete such information from our records.

This Website is designed and operated in compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506.

6. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmitted to and from our Website
  • Access controls limiting who within our organization can access personal information
  • Regular security assessments and vulnerability reviews of our systems
  • Secure data storage practices with our hosting and service providers

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact Form Submissions: Messages submitted through our contact form are retained for up to 24 months for the purpose of responding to your inquiry and maintaining a record of communications.
  • Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for Website improvement purposes.
  • Log Data: Server log files are typically retained for up to 90 days unless required for security investigations.

Once personal information is no longer needed for its original purpose and no legal retention obligation applies, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
  • Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Right to Restrict Processing: You may request that we limit how we use your personal information in certain circumstances.
  • Right to Data Portability: Where applicable, you may request a copy of your data in a structured, commonly used format.
  • Right to Opt-Out: You may opt out of any marketing communications we send by following the unsubscribe instructions included in those communications or by contacting us directly.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (Note: We do not sell personal information)
  • The right to non-discrimination for exercising your CCPA rights

To submit a CCPA request, contact us at [email protected] with "CCPA Request" in the subject line.

10. International Data Transfers

This Website is operated from the United States. If you are accessing the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Website, you consent to the transfer of your information to the United States in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of the Website after any changes to this policy constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: